About Us

Who We Are

Whether you have big ideas or just a list of “to-dos,” we have the tools and industry knowledge to support at each step. Encore is your trusted event production partner, ready to guide you through every phase of planning. We work closely with venue partners every day to ensure your event runs like a well-oiled machine, no matter the scale. Together, we’re a unified team set on making your event an unforgettable experience.

A large group of people in formal attire pose and smile on stage with raised hands in front of a glowing purple and gold backdrop featuring the encore logo.
A person operates a sound or lighting control panel at an event, facing away, with warm, blurred stage lights creating a vibrant, festive atmosphere in the background.
A smiling woman in a blue blazer stands in the foreground of a modern, brightly lit lobby, with a group of professionally dressed colleagues standing behind her, all looking toward the camera.

What We Do

Make Your Event More than a Moment  

Create experiences that last. For more than 85 years, we’ve worked with customers to create unforgettable events of all sizes and types — in person, virtual and hybrid — for leading brands across the globe. Encore turns visions into reality, with 400,000 events a year that are experienced by about 30 million people. While we are proud of these numbers, we take care in focusing on one customer, one event, and one venue at a time. Our goal is to make each event an Encore performance.

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What Sets Us Apart

We Invest in Your Success

Your success is our top priority. From our 420,000 annual training hours to the over $500M invested in technology, our focus is being the reliable, trusted partner that brings your vision to life.

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Our Team

Work with our nearly 12,000 global team members who are highly trained and certified in technical event production and lead with a hospitality mindset.

A smiling woman in professional attire holds a tablet and shakes hands with another woman in a hotel lobby with modern decor.
Two people stand talking in a brightly lit hallway with flags and star-shaped lights overhead. In the foreground, a table displays various electronic devices, including phones and tablets.
A modern conference room with a laptop and glassware on a table, all set for a meeting. The laptop and a large screen in the background display the Encore logo. The room is stylishly decorated with plants and wooden accents.

Venue Partnership

We are proud to be the in-house partner of choice for more than 2,200 premier hotel and venue partners worldwide, bringing you in-depth knowledge of venues and integration with the hotel team.

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A worker in a hard hat and safety vest uses a laptop in a warehouse with large rolling black equipment cases labeled Encore stacked on the floor around her.

Full-Service Support

Event production is a journey — and we’re here for it all. We can support you at every stage, from designing and strategizing, to pre-production, to onsite execution.

Two event staff in yellow safety vests and headsets stand outdoors, smiling as one writes on a clipboard while the other looks on. Both wear black shirts and name badges.
A man wearing headphones operates audio-visual equipment at a control station, with multiple screens displaying a person speaking on stage and various event footage in a backstage or broadcast environment.

Dedicated Service

At Encore, we strive to deliver personalized experiences that exceed expectations. We require Service Excellence training for our team, leading to the industry’s highest customer Overall Satisfaction (OSAT) scores.

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Global Reach

Make your event a success anywhere, anytime, at any scale with our global resources of talent, partners and technology in 23 countries.

People assemble a large metal truss structure in a hotel ballroom with patterned carpet, large light fixtures, and equipment cases. The ceiling and lights are reflected in a mirrored wall.
A large circular metal truss with stage lights is suspended from the ceiling, surrounded by vibrant beams of purple, white, and blue light at a concert or event venue.
A man in a suit and a woman with headphones around her neck stand outdoors among metal scaffolding, discussing something while looking at a laptop the woman is holding.

Quality and Safety

Safety for your event and its participants is essential. When you work with our technicians, you gain their expertise in complying with rigorous safety standards for rigging, power and venue infrastructure.

Our Story

Encore Featured on Bloomberg Television’s “The American Dream”

Encore FAQ

Encore is a global leader in designing, producing, and delivering branded live, hybrid, and virtual events at scale. For more than 85 years, and across 23 countries, we have supported meeting and event professionals with integrated strategy, creative, production, event technology, and program management services.

Supporting more than 2,200 premier event venues worldwide, we are committed to delivering exceptional experiences by leveraging our partnership with hotels, conventions centers, corporate campuses and other unique venues. Each year, Encore helps produce more than 400,000 events experienced by approximately 25 million people worldwide.

Encore is more than an audio-visual provider. While we deliver comprehensive AV solutions, we lead the entire event production lifecycle from creative strategy and experience design to technical direction, show management, and global execution. Clients engage Encore as a single accountable production partner responsible for the complete live experience.

Yes. Encore provides end-to-end event production services that integrate creative, technical, and operational expertise under a single accountable partner.

Our capabilities include:

  • Creative development and brand integration
  • Scenic and experience design
  • Event technology and technical engineering
  • Audio, video, lighting, and staging
  • Show production and technical direction
  • Stage management and show calling
  • Hybrid and virtual event production
  • Program and portfolio management

 

We manage both front-end creative and back-end execution to ensure seamless delivery at any scale.

Yes. Encore serves as a strategic global event management partner, coordinating resources, standards, and execution across international markets.

Our global management framework includes:

  • Regional production and execution teams
  • Standardized production processes and global account management
  • Governance and quality control frameworks
  • Brand consistency across markets and venues

 

We provide integrated global leadership — not a network of disconnected local vendors.

Yes. Encore delivers comprehensive program management that aligns creative strategy with operational execution under one accountable structure.

Our program management services include:

  • Dedicated teams from project kickoff through day of event
  • Strategic planning and stakeholder alignment
  • Budget development and financial oversight
  • Logistics and vendor coordination
  • Technical planning and integration
  • Compliance and risk management
  • Run-of-show development and show management
  • Post-event reporting and performance insights

 

This integrated approach ensures clarity, control, and consistency across complex event programs.

Yes. Encore provides full show management and technical direction to ensure precision execution across live, hybrid, and virtual environments.

Our show management capabilities include:

  • Technical direction and production leadership
  • Stage direction and show calling
  • Run-of-show development
  • Cue-to-cue rehearsal management
  • Executive speaker and presenter support

 

Our teams manage every production detail to deliver seamless, high-impact experiences.

Yes. Encore designs and produces in-person, hybrid, and virtual events, including large-scale programs that support multilingual audiences and global participation.

Our hybrid and multilingual capabilities include:

  • Live switching and content capture
  • Streaming platform integration
  • Remote presenter coordination
  • Real-time interpretation services
  • Multilingual audio distribution systems
  • Global audience engagement technologies

 

All elements are managed through professional technical direction and show control to ensure a consistent experience across physical and digital environments.

Encore designs immersive event experiences by combining creative storytelling, production expertise, and advanced event technology to engage audiences at every touchpoint.

Our approach integrates:

  • Creative concept development and brand storytelling
  • Scenic design and custom environments
  • Large-format LED video walls, panoramic screens, and digital displays
  • Spatial audio and dynamic lighting design
  • Interactive and touchscreen experiences
  • Live polling, real-time Q&A, and audience engagement tools
  • Hybrid and virtual integrations for global participation

 

By aligning creative vision with technical execution, Encore transforms events into engaging, multi-sensory experiences that connect with audiences and deliver lasting impact.

Yes. Encore has extensive experience managing events in unique locations around the globe. Our team supports end-to-end visions for customers in thousands of locations, ensuring incredible customer experiences. We partner with event planners, hotels, venues, agencies, and staging customers to execute thousands of events annually, whether in person, virtual, or hybrid, of any size and at any venue worldwide.

Encore partners with enterprise brands, global corporations, associations, and organizations across industries including technology, healthcare, financial services, hospitality, and professional associations. Our clients seek a trusted global partner capable of delivering scalable event production with consistency, creativity, and operational excellence.